Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Getting disconect all games
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Hello,
I play the age of empires conquerors when I reach the 20 minute maximum 40 I disconnect, and I get disconnected from the server reconnecting, I can not play any game.
I have the firewall turned off, and I play through NAT, after trying everything. Can somebody help me? Diagnostic attachment
Starting networking diagnostics...
Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".
Attempting to connect to 3 test servers. This will take around a minute to complete...
Received data from 'server 3' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.
Resultado del Test: All Pass
Estado de la Red: All tests passed
Acción Recomendada: None
Detalles: All tests passed.
Pd: I reinstalled the game and voobly and nothing, and i put the speed test
[Device found]
Description = o2 MediaCenter (WAN Connection Device)
Manufacturer = Astoria Networks GmbH
Model = o2 MediaCenter WAN Connector
uuid:00000000-0000-0001-0002-a8d3f7985290
Setting up port forward (External: 16000 Internal: 16000)
Error: AddPortMapping failed
Scan Done
im not sure if this is what you have but follow it. you only need to set up port 16000udp, to your private ip, in single port forwarding.apply/save
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use dhcp and step1: http://www.voobly.com/pages/view/134
I have not done all the steps and still do not work ...