Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > desconeccion tras 10 o 15 min
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Necesitas a hacer un diagnostico de red. Para eso, va en tu lobby. En la izquierda arriba, clic "Options -> Network Diagnostics" y clic "Begin scan".
Entonces, hace una captura de pantalla y subila aqui (usa el website : [You must login to view link] )
Hola.
Por favor, crea tu proprio tema si tienes un problema.
Has abrido el puerto 16000 UDP en tu router ?
Tienes un antivirus o firewall ?
Prueba este solucion con tu firewall :
https://support.voobly.com/display/vkb/KB1035+How+to+configure+Windows+Firewall+to+play+on+Voobly